Shipping & Delivery Policy
Last updated: 23 August 2026
1. How we deliver the service
Create an account and sign in through the ClinchCV website to use the service. Free-plan access is made available electronically when your account is created. Pro features are enabled in the same account after Razorpay confirms and ClinchCV verifies a successful subscription payment.
2. Delivery timing
Digital access is normally available immediately after account creation or successful payment verification. Payment processing, bank confirmation, internet connectivity, or a temporary service interruption can occasionally delay activation. If Pro access is not shown after a successful payment, refresh the account page or sign out and back in before contacting us.
3. No physical shipping or delivery charges
Nothing is delivered by post or courier, so there are no shipping fees, tracking numbers, or shipping addresses required by ClinchCV. You can access the service online wherever ClinchCV is available, subject to an internet connection and a supported web browser.
4. Delivery confirmation
After checkout, ClinchCV displays your subscription status in your account. Please keep the Razorpay payment or subscription reference shown with your transaction, as it helps us investigate an activation issue.
5. Problems accessing your purchase
If a successful payment is not reflected in your account, email support@clinchcv.com from the address associated with your account. Include your payment reference and the approximate payment time. We aim to respond within 5 business days.
6. Cancellations and refunds
Cancelling a Pro subscription stops its next renewal; access continues electronically until the end of the paid billing period. See our Refund & Cancellation Policy for the full terms, or use our contact page for help.